The information we learn from customers helps us personalise and continually improve your shopping experience at atha.one. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our Website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather:

Information you give us: We receive and store any information you enter on our Website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.

Automatic information: We receive and store certain types of information whenever you interact with us. For example, like many Websites, we use “cookies” and we obtain certain types of information when your Web browser accesses atha.one.

Atha.one uses cookies for essential website functions like your shopping basket contents and keeping you logged in. Our cookies DO NOT store any sensitive or personal information about you. Atha.one also uses cookies to gather information about how you use our own website so that we can make sure it is as up to date, relevant and error free as we can. 

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

Social media cookies: Atha.one incorporates social network plugins, which allow access to them from the Website. For this reason, social network cookies can be stored in the browser of the visitor. The owners of these social networks have their own data protection and cookie policies, being themselves, in each case, responsible for their own files and their own privacy practices. The visitor must refer to them to find out about said cookies and, where appropriate, the processing of their personal data.

Using atha.one means you agree to our use of cookies. Nevertheless, you can choose to restrict or block cookies through your browser settings at any time. In the event that you reject the use of cookies – totally or partially – you may continue to use the Website, although you may have limited use of some of its features.

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, analysing data, providing marketing assistance, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Furthermore, they must process the personal information in accordance with this Privacy Policy and as permitted by Spain’s Data Protection Act.

We release account and other personal information only when we believe release is appropriate to comply with law, to enforce or apply our Terms and Conditions and other agreements to protect the rights, property or safety of atha.one, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.

With your consent: Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the Spain’s Data Protection Act.

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computer. Please be sure to sign off when you finish using a shared computer.

In relation to the collection and processing of your personal data, you can contact us at any time to:

• access your personal data and any other information indicated in Article 15.1 of the RGPD
• rectify your personal data that is inaccurate or incomplete in accordance with Article 16 of the RGPD
• delete your personal data in accordance with Article 17 of the RGPD
• limit the processing of your personal data in accordance with Article 18 of the RGPD.
• request the portability of your data in accordance with Article 20 of the RGPD.
• oppose the processing of your personal data in accordance with article 21 of the RGPD.

If you have given your consent for any specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

You can exercise these rights by sending a motivated and accredited communication to info@atha.one

You also have the right to file a claim with the competent Control Authority, if you consider that the treatment does not comply with current regulations.

The requirements of this Policy complement, and do not replace, any other requirement under the applicable data protection law, which will prevail in any case. This Policy is subject to periodic reviews and the company may modify it at any time. When this occurs, we will notify you of any changes and ask you to reread the most recent version of our Policy and confirm your acceptance.

Last update: 11.10.2020